Exchanges & Refunds

You changed your mind, the size doesn’t fit, or you found a defect? No problem!

📦 Return conditions:

  • Returns are free of charge within mainland France (only one return per order).

  • For returns outside mainland France, return shipping costs are at the customer’s expense.

  • Returned items must be unworn, unwashed, and in their original condition.

  • The return can be made within a maximum of 30 days after receipt of the goods.

🔁 Return process:

Send the items back to:

ETHNIC BLUE - COPA
Immeuble Fuschia – Hall 3
10 Avenue du Québec
91140 Villebon-sur-Yvette
France

💸 Refund:
As soon as we receive and check the returned items, the refund will be processed to your original payment method.

📦 Exchange:
If you would like to exchange an item, please place a new order directly on our website.

📩 Need help?
Click on “Contact” at the top of this page to reach us.